Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Gary Fletcher
I bought my Hayabusa from these guy's and they were terrific.
From the moment I showed interested to the delivery, the support was better than any other website I have bought a bike from.
I got burned before these and was very cautious about buying another but the guy who sold it gave the bike a very accurate description and when I saw it, It was better than I thought.
The support from the team was fantastic and were very happy to answer my questions.
The bike was beautiful and I very highly recommend these guy's they're brilliant.
Ashley
Bought my bike from Speed motorcycles , never used them before. Nice easy process , no hard sell, honest review of the Honda I bought .Would definitely use them again. Well done Speed staff !!!!
John Dawes
Thanks to Paul and all the crew at speed for looking after me job well done already passed Paul's business card on to a colleague. Can't fault the service cheers Paul and the crew
Andrew Roberts
My experience with Speed Superbikes was fantastic. I purchased a very well maintained BMW at a brilliant price. I even managed to buy the bike and ride away on a bank holiday when a lot of other bike shops were shut. Further thanks to Paul for going the extra mile after I encountered a small issue on the way home. I could not be more pleased with my bike and can only tell other customers to believe the hype, these positive reviews are all there for a reason. Thank you very much all at Speed, Happy new year!
John Smith
A big thank you to Paul and crew for making the purchase of my BMW so smooth and stress free.Had a great surprise when I looked through the previous history of the bike as the previous owner had spent a large amount of money in replacing major parts on the bike.The bike has 60,000 on the clock with a full service history and is a joy to ride.I would also like to say that on hand over Paul was very knowledgeable and explained all the controls fully before I rode the bike.Many thanks,John Smith
Wayne
Thanks guys for the smooth purchase of the Speedmaster and professional service. Never had a bike like this before, and once on my way home knew you helped me make the right choice when I was waiting at the lights under the M5 bridge A30, pipes burbling and echoing, joined by a Lotus driver loving it, smiles all round as he rolled along side. Had a great ride back and thanks to everyone getting it prepped before the Bank Holiday weekend. All pre owned bikes in the shop are presented to a high standard. Cheers, recommeded
Phill
I would like to say thank you to fantastic team at Speed. Every time when I need bike, gear or garage service it always comes with competitive price and short waiting time.Team with passion and knowledge I can always rely on. Cheers guys :)
John Aitchison
Hi Paul and the team just to let you know that the purchase of my new z1000 from the start to finish was a pleasure and highly recommended,I will deal with again,delivery from Exeter to Carlisle and the driver was a pleasure to deal with.REGARDS John Aitchison
Tom
I have bought two bikes from Speed, and would recommend them to anyone. First class.
Wayne Essex
After the usual surfing of the net, I spotted a K1300R which was advertised at Speed. Further to a phone call with Paul, I travelled over one hundred miles to view the bike. True to his word the bike was as described. Fantastic service, great presentation and a really great experience. Thanks to Shane as well. Really pleased with my purchase and fully recommend anyone coming to Speed, a great selection of bikes. Many thanks, Wayne Essex
Ian
In this world of pressure sales and commission I had a pleasant experience at Speed Bike. In fact I would say this was the best experience for a very long time in vehicle buying. Shane and Amanda were top drawer with my circumstances and I went away very happy with a really nice bike. 300 mile round trip worth every penny. Thank you once again team. Ian
Drew Foley
I would like to thank Shane and Amanda at super bikes for there understanding and the professional way they dealt with me, I am one of those bikers that don't really know what I want at the moment, and at no time did I feel pressured. Thanks again Drew
Brad Reed
I'm back after purchasing a orange ZX6R no more than 6 months ago, I couldn't resist the Yamaha R1 I spotted in there, Paul gave me the advise of making sure i can get insurance due to my age, which worked out. Shane and Amanda couldn't have settled my nerves enough about test riding the bike. I have been recommending you guys everywhere on social media and by word of mouth.
Sam Manicom
I was at Speed looking at bike clothing yesterday. Have to make a comment as a result. Great range of kit, good prices, excellent service. Speed have lived up to their reputation. The best feedback I can give is that Ill be back again.
Duncan Tranter
Smooth ,hassle free transaction,great service from Shane and the team
Alan Harding
Having purchased my last half dozen or so bikes from the OEM main dealers, I was somewhat nervous about buying second hand from the high street dealers - I chose Speed as firstly they had the bike I was after at a realistic price and more importantly, the main guy I dealt with during the transaction (Shane was first class. He was honest, open and there was no pressurised sale at all. I bought the bike and had a few teething problems which is where the real success of this business/individual lays - on both occasions they were sorted expediently and professionally, exactly what you want when buying a quality used motorcycle - I will definitely buy again from Speed and would endorse their service accordingly, thank you Shane
John Wood
Great team at speed!! Paul was very helpful and Shane also!! Great knowledge of bikes and also a no nonsense px deal!I would highly recommend to anyone looking to buy a bike! Thanks guys
Andrew
Thank you to Paul and the young lady whose name I forget who sold me a new CBR600 on Friday Its a joy to ride as was the whole buying experience from Speed Will definitely be coming here and future and will recommend to anyone looking to buy a bike Thank you
John
Picked up my new bike today from speed The Two Salesman were very helpful to me Many Thanks to Paul for a very Easy Transaction Regards John
Phillip Cameron
Im grinning from ear to ear even though it was a rainy day and I got soaked. Cant praise Speed high enough. Kept me informed throughout and were relaxed yet professional.
I know where Im looking first for any future bikes.
Andy Lock
fantastic service .The young lady that served us was brilliant and is a credit to your company ..The salesman was great to ..
Paul Desbois
Thanks to Paul for another seemless bike exchange. Now the proud owner of a BMW K1200S. Hassle free, excellent advise and even 10% off a new set of textile clothing. I will be back!!
Martin Rodway
really pleased with the kawasaki er6 , brilliant bike , good salesman
paul everthing went so well no problems
John
went to speed motorcycles today and found the staff very
helpful, Shane was very helpful in showing and discussing the bikes with me.
thanks again john.
Colin from Devon
Bought my Triumph Thunderbird from Speed. First class service, knowledgeable, helpful and friendly staff made choosing the right bike easy.
Many thanks to everyone on the team.
Ian 'Baldy' Norts
I got my Aquila GV650 and test rode it to Donington and back. Love the bike, quality service and customer care from all at Speed. Thank you everyone.
It was well worth the boxes of Jaffa Cakes.
I shall be back
Julian Holder
Have bought two bikes from Speed now, on both occasions have had absolutely excellent service from both Paul and Shane. My recent purchase was a Triumph Daytona, the bike was well prepared for collection and being my first big bike Shane spent plenty of time showing the controls etc. After sales follow up has also been excellent. The bike is running very well and Im enjoying every moment of riding it.
I feel very lucky to have such a great motorcycle dealer within walking distance of my house. Many thanks Guys.
David K
I just bought a beautiful Harley Heritage Softail Classic from Speed Superbikes. Both Paul & Shane dealt with the sale and they made it a very easy transaction. Very friendly, very professional and when I went to collect the bike, Paul spent a lot of time with me explaining everything about the bike & how it works etc. I would definitely recommend Speed Superbikes.
Roger
Hi All Just bought my new bike BMW R1200RT from here, Paul was a great help and very reassuring on sales with acceptable p/x on old bike and on collection Shane gave helpful and good advice. So far, very happy with my dealings with this dealer. 29/11/13
Scott
I bought my Pan European 1300 from Speed Superbikes yesterday and Paul and all the staff were very helpful and efficient. Drove it back to West Cornwall yesterday evening and it rode like a dream. Thanks guys. I will be back to you for my upgrade.........although that wont be for a while yet!
John Munn
Hi Just Purchased my latest bike Harley Fatboy Special very satisfied with the service and advice when i was enquiring about Harley as i am in Scotland and could not manage to go all the way to view.
Dealt with Paul and James.
Just like to say Thanks Paul & James as the bike is better than i imagined, its awsome and thanks to James who drove all night to turn up at my door at 08:30 with my new bike hope you got a good breakfast and home ok James. Should have called and the old lady would have had a plated breakfast ready for you !!
Good to deal with Good people thanks again lads.
Peter Williams
What a fantastic place to buy your bike from, my FJR 1300 is fantastic and was put through a total service from end to end, even put a new rear tyre on. Highly reccomend them. They wre all passionate about biking and bikes and really know what theyre talking about, no pressure sales technique just let you look at the bikes.
Simon Foster
Fantastic service gave me excellent part exchange and my new Ducati was mint thanks to all your team.
Colin Briggs
I travelled from Cardiff to view a BMW K1200LT. The service I received from reserving the bike to view it through to the actual purchase was excellent. Nothing was too much trouble and I was given a full history of the bike. I was kept updated regarding the purchase with times arranged for delivery. I received the bike on a Sunday at 8am as I was going away for the day that morning. The bike arrived at the stated time. Paying for the bike was straight forward.
I would thoroughly recommend Speed and would deal with them again. Thanks guys
Gordon - Isle of Wight
A great setup and plenty of bikes and kit to see. Friendly advice and realistic pricing - definitely worth the trek.
Thank you Paul, the new bike is fantastic!
Nigel
hi to all at speed superbikes,i came down from wales to pick the zx10r up what a bike,a big thankyou to paul who made me feel very welcome at speeds and the other guys who work there THANKS.i wil make the long trip back to speeds in the future when im looking to change the bike........ thanks again to all speed superbikes.......
Sam Turner
Bought our second bike from Speed again, Paul was excellent really helpful and gave us a good deal on our p/x if anyone wants a gsxr 600 V reg 19,000 miles great condition worth a look, been a great bike for us. Shane was their to handover and again really took time and the new gsxr was immaculate ready to ride away. The gang at this place are first class in all aspects thanks again to you all, we love the new bike and when due to change will definitely be back to see you. Have a great Christmas and ride safe, Sam.
Tony McMahon
lambretta GP200 traded for Burgman 650 exe, very happy with new bike even the wife is happy!
This company are a pleasure to deal with and are extremely professional. The bike was delivered to the north of Scotland and my Lambretta was collected. Payment made after bike was delivered.
Distance really does not matter these days if you see what you what then buy from these guys with confidence.
Lonnie Holler
Great big thanks to Paul and the team at speed for such a great deal on the triumph rocket roadster over the phone, giving me a great part/ ex price on my zzr1400 and for the delivery of the bike which must have been over 1000 miles round trip. I would definitely recommend these guys for your next bike. Thanks very much.
Ian Brown
I recently completed my purchase with Shane at Speed
Shane, Paul and Shanes wife are simply great to deal with !
I travel for work and was about to go away to USA and couldnt view the bike I was interested in.
I spoke to Shane and between us we found a way he would hold on to the bike until I could view and sure enough we did the deal
BUYING A BIKE Doesnt Have to be difficult if you speak to people
GIVE THESE GUYS A TRY
Thanks Again Ian
Heath Gunn
I picked up a stunning Triumph Tiger 1050 from speed today, the bike was exactly as described by Shane over the phone, and after riding from Fareham to collect it I wasnt disappointed.
Great, friendly and honest; Ill definitely be back.... I grinned all the way home.
John Raynor
Very professional service, in particluar Shanes full and clear description of bikes condition - no time wasted and no punches pulled.
Recommended!
Jamie
Hi everyone.This is my 2nd bike i have bought from speed,and you cant fault them in anyway.Just got my Z750 in lime green and what a superb bike it is.Dealing with Paul was a real pleasure,top man, who nows what he is talking about and made everything so quick and easy.I would recomend speed to anyone.I will be buying my bikes from speed for years to come.
Bradley Reed
Hi Ive just brought a kawasaki zx6r,one word sums everything up amazing!! The guys were awesome when I asked some stupid questions they still took me seriously. I will definitely be back again but not for a while I will definitely be recommending you to other bikers, see you soon!!
Testimonial from: John Yates
A rather belated thank you for fabulous customer service from Shane regarding my purchase of an addictive scorched yellow Triumph Tiger 1050 just before Christmas. I only wish Id come to you before as you guys and gals are obviously passionate about bikes! Well done and wish you all every success and good health for 2012 and beyond.
Peter Britcliffe
Having previously worked for another local dealer, this was my first bike from Speed. The deal was good, the bike was very well prepared and the whole process was very easy. Thanks guys, well pleased.
Andy Cornish
Andy Cornish Exeter Just bought my Bandit from Speed the selection of bikes was very good the service was excellent I wouldnt hesitate to recommend them to friends and family I would definitely buy a bike from them again
Rich Purslow
Have just bought a harley street bob from speed. This is my second bike from them, and once again the service was excellent. They have a great range of bikes to choose from and good clothing section too. I buy from here without hesitation, even though I work for another big reputable bike company in exeter. The team keep me coming back. Another satisfied customer.
Denise Pichler
We have bought four bikes from Speed in the last few years.
Shane, Amanda and Paul are the most helpful and friendly people you could wish to deal with. They are very patient and nothing is too much trouble and the deal is always very fair. Definitely the very best dealers in this area.
Adrian Madill
Hello Paul, just a quick email to thank you, and your colleagues, for the fantastic service I received over the last few weeks. I was terribly impressed with both the quality and range of motorbikes on offer. Furthermore, the superb value for money and generous part exchange your company offers enabled me to finally acquire the BMW R1200GS that I have been promising myself for many a year! Please pass my thanks on the everyone and, despite the distance (I rode down from East Sussex), you will definitely be seeing me again sometime in the future. Thanks again for everything Adrian.
Bernie Reeby
Earlier in the year went back to biking after completing the direct access course. After looking around and deciding on a touring bike and on advise from Shane bought an older BMW1100 RT which was at the bottom end of my budget. The only issue on inspection was a faulty choke cable which was replaced by BMW Ocean in Plymouth after Shane arranged the repair and delivery of the bike. Didnt have to do this as the bike was essentially one of those sold as seen deals, the machine has been excellent and confirmed that I had bought the right type of bike. Advise and service that was genuine, exceeded my expectations and will direct me back to them in the summer for an upgrade. Thanks Shane.
Sarah Mahoney
I had been looking for my first 600cc bike. I travelled down to Exeter to take a look and this is by far the best store in the area for range of bikes. I could have bought a whole heap of bikes from here if I could afford them, when in other shops I had seen nothing I wanted. Great service, comfortable environment and I purchased the Honda CBF 600. Its a beautiful bike and Im so happy I got it from Speed. Cheers Shane and team.
Phill Shorland
Called into showroom to have a look, Met Paul who i had known through another dealership, nice guy easy to deal with, found the bike I wanted, agreed the details trade in price etc, and arranged to pick it up a few days later, bike was excellently prepared serviced and motd and the handover was simplicity itself.
No one tried to sell me anything I did not want i.e. GAP insurance, Clothing etc available if I wanted but not pushed into buying.
Overall a pleasant and refreshing customer service.
Thanks to all involved.
Mark
Purchased a Yamaha XV 1900 over the phone . Super staff ,and great machine . Delivered to Penzance with no problems.Many thanks.
Tom - Swansea
I bought a KLE650 Versys from Speed in September and the salesman was Paul. I felt he was open and honest, agreed a fair price, and took the time to go through the bike in detail when I picked it up. Very happy with the bike and it was worth travelling from Wales to Exeter to get the best deal. For a small independent dealer they are well worth a visit.
Steve Peck
Spoke to Shane on Sunday, rode down from Befordshire Monday morning and had part exed my bike for a K5 GSXR1000 by 1200. I cant say anything other than it was fantastic service and a very easy process. If i wasnt so far away id be in there spending money frequently. A brilliant shop with top staff.
Martin / Exeter
Just bought my 3rd bike from the guys at Speed. Dealt with Shane, who not only gave me good advice on which of the 2 bikes I was interested in (and he didnt try to sell me the most expensive) he also gave me a fair deal on my p/x. I had a good test ride and they got the bike ready for me within a few days, including servicing. Thanks to all the team, and when he times right Ill be back for another.
Gavin Moore
Just got my second bike from speed as always I had a very smooth and easy transaction from getting a good price on my old bike choosing a new one then a test ride and collection all within a week.
Thank you so much Paul for your professional and extremely helpfull service.
P.S also a big thanks for my new fav speed mug :). Gav
Eric Haynes
Bought bike, fantastic service from the sales team. Fully recommend them
Toby
Thanks for a really smooth transaction. I dealt with Shane and he provided really great, no hassle advice regarding which bike to choose. He was not pushy at all and was able to answer all my questions to help me decide between the 2 bikes i was interested in.
Once i had settled on the bike i wanted Shane was able to give me a great deal on my p/x bike and ensured the bike was ready for me to collect within a few days.
I would recommend Speed superbikes as the sales staff are polite and full of experience and advice.
Thanks Shane.
Tim Caldwell
Thanks for a great deal on my bmw. Its good to find a bike shop with sensibly priced bikes,and offering good trade-in deals.Exellent service all round,nothing was too much trouble.Thanks to everyone there.
Neil Moore
arrived this morning and welcomed by paul with tea and coffee spoke to him over telephone about condition of bike i was interested in and did not want a wasted journey coming up from penzance. i was not disapointed he was bang on makes a change to meet an honest and knowledgeable sales man so much so i bought it .May i say it was a real pleasure to deal with you and would highly recommend your company to anyone . THANKS AGAIN will certainly do business again
Richard Hay
Age and arthritis (and common sense) dictated that the long serving trusted FJR 1300 had to go. Was only looking for an cheap small and light runaround and of less value. The treatment I received from Paul was executive style and I could have been forgiven for thinking I was spending £1000s. He showed me bike after bike and knew enough about all of them to give a good explanation and help me choose.Great service and very helpful.
Mike S
My wife and I visited Speed looking for motorcycle jackets. The range available suited our needs and preferences better than any Id seen before -- to the extent that we were spoilt for choice. We bought two jackets and a helmet and are delighted with their quality and value for money. Every member of the team with whom we had contact was very helpful, friendly and made us feel welcome and our custom appreciated. There was no pressure, just great service! I have no hesitation in recommending Speed and, definitely, will be back!
Ben Greene
Thank you Paul for the great service that you gave me when i bought the Suzuki SV650. All i need now is some nice weather.
once again thank you.
Chris
I travelled from South Wales to buy a bike from a different dealer in exeter to find they sold it while I was on my way! I called into Speed before heading home and Paul sorted me out with a good deal, the bike was a p/x to clear but it flew the MoT the day after delivery with no faults. Very pleased with my purchase and the friendly service I recieved. Will be looking here for my next bike for sure.
Phil Davies
Thanks to Paul at Speed Superbikes for all his help, the purchase of my new Kawasaki Z1000 was faultless !! Everything from the paperwork to riding the bike away was made easy so thanks again
Lea
Hi, I bought a zx6r from Speed last weekend. The guys were brilliant, answered all my questions (no matter how ridiculous). Really made to feel welcome and relaxed and not pressured into buying anything, which was a worry as a girl going bike shopping alone!
Bike is superb, cant fault it. Exactly as they described.
Will certainly be returning when its time for an upgrade!
Kevin Groves
Thanks to all at Speed, ive just bought a Moto Guzzi Cali Vintage from them, which I am absolutely delighted with. And each and every person I spoke to and dealt with were very friendly, helpful, knowledgeable and totally professional. I cant recommend them highly enough. Many thanks to you all.
Lathan
sold me that gsxr600 k8, pxed for my yellow r6. great service and great company while i waited :)
Nigel Hopkins
Hello to everyone at Speed ,especially Shane as the bike was as described on phone,many thanks from the home of the Grand Slam winners, just to say very pleased with my 1050 Tiger which i am very happy with, great bike just want to ride it all the time, very pleased with fast way you dealt with my slight problem with battery, first class after sales service.Hope this is the start of a long relationship as a pleasure to deal with you all.Many thanks again, Nigel .
Alan Bishop
Just bought my second bike from Speed and could not recommend them enough pleasure to deal with and bikes are in great nick gave me an honest description of the bike over the phone and helped with delivery to Ireland thru Biketrans who i would also highly recommend for UK delivery to anywhere in ireland.Thnks again lads untill next bike
Mark Hocking
Great advice from Paul resulted in me purchasing a spotless FZ1 which was handed over effortlessly. Thoroughly recommend these guys! Cheers Mark
Eric
I would have left feedback earlier but just got home. I would just like to say I am more than happy with the bike I bought from you and the service I received was second to none Im a very happy man. To Paul who couldnt do enough to help even when there was a little hicup, he sorted it out, and to the driver that delivered the bike in the Scottish winter weather a very very big thank you again, hope you have a great xmas and a very happy new year. I will have no hesitation in recommending yourselves. Thanks again.
Paul Griffiths
Excellent, professional service. The description of the bike was so detailed, over the phone, that I didnt feel the need to visit the showroom. The bike was delivered, on time and without fuss, and the condition was better than described.
Many thanks
paul
Andrew
Hi Guys, Your old website was one i frequently looked at while casually browsing the web. In fact I found my last two bikes whilst just looking. I have only one problem with the new site. It doesnt display correctly in Google Chrome which is a shame as im lazy and cant be bothered with running two browsers! I know its new so thought you would appreciate the feedback. I tried the site in Chrome on Mac, Windows and Linux and in all cases the text above and below the image looks like it has two layers of text on top of each other. Looks lovely in Firefox and IE though. BTW the Blackbird you guys sold me last year is going great and now has 6000 more miles on it. Cheers.
Julie Flory
As a woman returning to biking after 20 years I was treated wonderfully at Speed. Paul was fantastic, nothing was too much trouble and no question went unanswered. The bike was delivered looking fantastic after being cleaned, motd and serviced. The bike was a great price, the customer service was second to none and I wouldnt hesitate to recommend Speed Thrills to anyone. I personally wouldnt go anywhere else now.